Improve Retention & Reduce Costs
at a customer level

Improve Retention & Reduce Costs
at a customer level

Improve Retention & Reduce Costs
at a customer level

Averaged data hides unprofitable & at-risk customers. Optimise your retention, improve your product roadmap, and turn your unprofitable customers to profitable ones.

Averaged data hides unprofitable & at-risk customers. Optimise your retention, improve your product roadmap, and turn your unprofitable customers to profitable ones.

Averaged data hides unprofitable & at-risk customers. Optimise your retention, improve your product roadmap, and turn your unprofitable customers to profitable ones.

5%

Increase in Profit per Customer

Increase in Profit per Customer

Quarter-on-Quarter

Quarter-on-Quarter

10%

Reduction in Customer Churn

Reduction in Customer Churn

Based on 28M data points

Based on 28M data points

12%

Increase in Revenue

Annually

Annually

Segment Customers Based on Value

Segment Customers Based on Value

Segment Customers Based on Value

Focus on Customers Who Matter

Focus on Customers Who Matter

Focus on Customers Who Matter

unmess shows that some customer groups drive costs disproportionately while contributing little value. Allowing you to segment customers based on profitability and focus on serving those who contribute the most.

unmess shows that some customer groups drive costs disproportionately while contributing little value. Allowing you to segment customers based on profitability and focus on serving those who contribute the most.

unmess shows that some customer groups drive costs disproportionately while contributing little value. Allowing you to segment customers based on profitability and focus on serving those who contribute the most.

Profile Individual Customers

Profile Individual Customers

Profile Individual Customers

Know Exactly What Each Customer Costs

Know Exactly What Each Customer Costs

Know Exactly What Each Customer Costs

unmess calculates the cost of serving each customer in detail. Making it easy to identify unprofitable customers and refine your approach, whether by adjusting service levels or revising pricing.

unmess calculates the cost of serving each customer in detail. Making it easy to identify unprofitable customers and refine your approach, whether by adjusting service levels or revising pricing.

unmess calculates the cost of serving each customer in detail. Making it easy to identify unprofitable customers and refine your approach, whether by adjusting service levels or revising pricing.

Optimise Customer Journeys

Optimise Customer Journeys

Optimise Customer Journeys

Cut Out Expensive Processes

Cut Out Expensive Processes

Cut Out Expensive Processes

unmess evaluates every step of the customer journey to pinpoint high-cost areas, like inefficient payment methods or delivery options. You can then streamline or eliminate these pain points to reduce expenses, enhance customer experiences, and keep more of your revenue.

unmess evaluates every step of the customer journey to pinpoint high-cost areas, like inefficient payment methods or delivery options. You can then streamline or eliminate these pain points to reduce expenses, enhance customer experiences, and keep more of your revenue.

unmess evaluates every step of the customer journey to pinpoint high-cost areas, like inefficient payment methods or delivery options. You can then streamline or eliminate these pain points to reduce expenses, enhance customer experiences, and keep more of your revenue.

Identify and predict customer trends

Identify and predict customer trends

Identify and predict customer trends

Use granular insights to better understand customer trends and how it affects your core KPIs

Use granular insights to better understand customer trends and how it affects your core KPIs

Use granular insights to better understand customer trends and how it affects your core KPIs

Analytics and insights for each customer

For each customer, measure the value of their interactions and optimise for profits and retention

Profile and predict customer value

For each new customer, profile and predict their value, risk of churn, and more

Uncover the full customer profile in 1 step

Integrate unmess within your product to get end-to-end insights beyond averages, product usage, and more. Accurately predict the value of new customers and optimise for retention.

& Get more accurate data using integrations

Talk with us

See how unmess can help your team

Learn how unmess can help your team prioritise decisions that will make the most impact on your business.

5%

Increase in Profit per Customer

Quarter-on-Quarter

10%

Reduction in Customer Churn

Based on 28M data points

12%

Increase in Revenue

Annually

Analytics and insights for each customer and make decisions using data to improve your gross margins.

Analytics and insights for each customer and make decisions using data to improve your gross margins.

Analytics and insights for each customer and make decisions using data to improve your gross margins.

Analytics and insights for each customer and make decisions using data to improve your gross margins.